THE CASCADE OF LUCK LUCKY DRAW PROGRAM
TERMS & CONDITIONS
General
1. The “THE CASCADE OF LUCK LUCKY DRAW PROGRAM” (“Campaign”) is organised by The Spring Management Services Sdn. Bhd. (“Organiser”).
2. By participating in this Campaign, you (“Participant”) agree to be bound by these Terms & Conditions, which form a valid and binding agreement between you and the Organiser.
3. The Organiser reserves the right to amend, add, or remove any of these Terms & Conditions at its sole discretion without prior notice. Any such changes shall bind participants.
Campaign & Eligibility
4. This Campaign runs from 10th July 2026 to 2nd August 2026, or while stocks last. The last day for prize redemption is 2nd August 2026.
5. Participants must be 18 years old and above at the time of participation.
6. Participants must have a valid account on the tHe Spring Web App to participate.
Participation in the Campaign
7. Employees of PE Holdings Sdn. Bhd., including its subsidiaries, related companies, and immediate family members, are not eligible to participate in the Campaign.
8. Participants are required to spend a minimum of RM100 in a single receipt from any participating tenant of the mall to qualify for the Campaign.
9. This Campaign is based on a Single Receipt Spending Journey via the tHe Spring Web App. Participants earn Virtual Points based on the total spending amount of each eligible single receipt.
Single Receipt Spending Journey Tiers:
Tier 1: Spend RM100 and above to receive 1 Virtual Point.
Tier 2: Spend RM650 and above to receive 2 Virtual Points.
Tier 3: Spend RM1, 500 and above to receive 3 Virtual Points.
10. Participants will receive the number of Virtual Points corresponding to the highest eligible spending tier achieved per single receipt, up to a maximum of 3 Virtual Points per receipt. Virtual Points cannot be accumulated across multiple receipts.
11. Participants may submit an unlimited number of receipts per day. However, receipts submitted on the same day must be from different tenants. Receipts from the same tenant may be submitted on subsequent days within the Campaign period.
12. Each receipt must be submitted individually via the tHe Spring Web App.
13. Receipts submitted for this Campaign cannot be used for any other ongoing or future campaigns organised by the Organiser.
14. All redeemed rewards must be collected by 7th August 2026, 10:00 PM.
15. All grand prize items may only be collected from Monday to Friday, between 10:00 AM and 6:00 PM.
16. Only original purchase receipts dated between 10th July 2026 and 2nd August 2026 are accepted. Photocopies, reprinted receipts, handwritten receipts, bill payment receipts, reload transactions, gift card purchases, voucher purchases, and credit card slips will not be accepted.
Conduct of Redemption
17. This Campaign operates on a point redemption basis via the tHe Spring Web App, where rewards can be redeemed at a rate of 1 Virtual Point per item.
Available reward:
18. All rewards are available on a first-come, first-served basis and while stocks last.
Other Terms & Conditions
19. The Organiser’s decision on all matters relating to this Campaign shall be final and binding. No correspondence or disputes will be entertained.
20. The Organiser reserves the right to resolve any disputes arising from this Campaign at its sole discretion.
21. For enquiries or assistance, please get in touch with The Spring Customer Care at 016-879 9011 (10:00 AM to 10:00 PM daily) or email customerservice@thespring.com.my.
